Clear rules for a better experience.

By accessing or using the RCWALLET website, application, portal or any of the services made available through the platform, you agree to be legally bound by these Terms and Conditions. These terms apply to all visitors, customers, users, agents, merchants and other persons accessing our services.

If you do not agree with any part of these terms, you should discontinue your use of the RCWALLET platform. Continued use of the website or services after any modification to these terms will be considered acceptance of the revised terms.

RCWALLET provides digital financial and utility-related services through its platform. Depending on availability, users may access services including prepaid mobile recharge, DTH recharge, AEPS, cash deposit, money transfer, UPI cash withdrawal, Aadhaar Pay and various bill payment facilities.

Services may be added, modified, suspended or discontinued from time to time based on operational requirements, regulatory requirements, technical limitations or the availability of third-party service providers.

Certain RCWALLET services may require you to create an account or provide personal and business information. You agree to provide accurate, complete and current information during registration and to keep such information updated whenever necessary.

You are responsible for maintaining the confidentiality of your account credentials, login information, PIN, passwords, OTPs and other authentication information. Any activity performed through your account may be treated as having been authorized by you unless you promptly notify us of unauthorized access.

Users are responsible for verifying transaction details such as customer information, account numbers, mobile numbers, beneficiary details, recharge numbers, bill details and transaction amounts before confirming a transaction.

Once a transaction has been submitted for processing, cancellation or reversal may not always be possible. Transaction status, settlement and refunds may depend upon the relevant service provider, banking partner, payment network or other third-party infrastructure.

You agree to use RCWALLET only for lawful purposes and in accordance with these terms. You must not attempt to gain unauthorized access to the platform, interfere with its operation, introduce malicious software, misuse another person's account or perform activities that may compromise the security or integrity of the service.

Any activity suspected to involve fraud, unauthorized transactions, identity misuse, money laundering, impersonation or other unlawful activity may result in suspension, restriction or termination of access and may be reported to the appropriate authorities where required by law.

RCWALLET will make reasonable efforts to keep its platform and services available and operational. However, services may occasionally be unavailable due to maintenance, technical failures, network issues, banking or payment infrastructure problems, third-party service interruptions or circumstances beyond our reasonable control.

To the extent permitted by applicable law, RCWALLET shall not be responsible for indirect, incidental, consequential or other losses arising from circumstances outside its reasonable control or from misuse of the platform by the user.

RCWALLET reserves the right to update, modify or revise these Terms and Conditions whenever necessary. Changes may be made to reflect improvements to our services, changes in applicable laws, regulatory requirements, security requirements or operational practices.

Updated terms will be published on this page. Users are encouraged to review the Terms and Conditions periodically to remain informed about their responsibilities and obligations.

If you have any questions, concerns or requests regarding these Terms and Conditions, you may contact RCWALLET through the contact details provided on our website. We will make reasonable efforts to respond to legitimate enquiries relating to our services and these terms.